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Delivery

All items purchased on CoolDukaan are delivered either through our registered Courier Partners or by CoolDukaan through its own staff. Presently CoolDukaan ships its products to locations within Goa state. We ship on all days except Sundays and Public Holidays.

Delivery Charges: CoolDukaan provides free shipping on all orders in excess of Rs.1,000/- . There are no extra taxes, hidden costs or additional shipping charges except if the order value is lower than Rs.1,000/- in which case an additional delivery charge of Rs.50/- is payable for the order.

Estimated Delivery Time: The Estimated Delivery Time for items purchased on CoolDukaan depends on the kind of items and the store within CoolDukaan from which the purchase is made. For instance for all items purchased in the Computer Store Store, the Estimated Delivery Time is 2 Business Days (Business Days exclude Sundays and other holidays).

For other stores the Estimated Delivery Time would vary depending on the product purchased as well as the Delivery Location. Almost all the items are ordered back-to-back from the suppliers the moment your order is accepted online. For items that are in stock with the vendor, we expect to ship out the goods to you within 2 business days for orders placed before 1800 hours (IST) on any given day.

With every order, you will receive a confirmation email containing the details of the order placed by you. Once we ship out the item(s), you will receive another email containing the shipping details.

Locations: Currently we deliver to locations only within the state of Goa.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number so that we are able to coordinate and ensure a quick and smooth delivery of the items ordered.

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